Regarding after-sales service


Regarding after-sales service


        these years,My sword shop has always won the recognition of a large number of knife friends with good reputation and quality。Get your support,It is a great honor for us Longquan Tianyuan,We will also always followIntegrity is destined for a brand,Quality determines survivalBrand management philosophy,Satisfy every detail requirement of customers,We not only provide you with high-quality products and discounted prices,More importantly, it provides fast technical solutions for faults based on efficient services。

 1.All products sold by our company are eligible for7Tian has no reason to return or exchange(Round trip shipping fee is non refundable),No matter what problems you have,As long as it's not satisfactory、dislike、It doesn't feel worth it,Don't explain anything to us,Just return it directly。

 2.The company's products will be available within three months from the date of your receipt,Our company provides warranty for the products we offer。(abbreviation:defects liability period,It can be calculated from the date of receipt with the express tracking number)If there are production costs associated with the product,Customers are required to bear the maintenance costs incurred on their own。(The customer needs to bear the round-trip shipping cost themselves)

 3.Damage caused by non-human factors during the product warranty period,Our company provides free repairs;After exceeding the warranty period, you can still provide feedback to us for repair,We only charge the corresponding construction cost。

 4.We will also assist customers in solving various problems as soon as possible,Could you please help me when there is a problem,Please provide your valuable feedback,We will do our best to solve it

 Longquan Tianyuan needs your support,Thank you for your kindness,I hope the sword in your hand has the efforts of Tianyuan people,We also look forward to more feedback from you,We will do our best to the best of our ability,better。believe“Tianyuan”Brand has become a term for cold weapon culture。



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